Privacy
Policy
Privacy PolicyOro Compounds LLC · Effective 2026
Oro Compounds respects your privacy and is dedicated to protecting the confidential identifying data of all researchers, research directors, and procurement specialists using our portal. This policy explains what we collect, how we use it, and the choices you have.
1. Information We Collect
To maintain compliant research procurement and statutory audit logs, we collect limited account and session information when you interact with Oro Compounds:
- Account credentials: full legal name, research email address, institutional affiliation, and an encrypted password hash.
- Compliance attestation logs: IP address, verification timestamp, and your affirmative confirmation of 21+ research eligibility.
- Fulfillment details: institutional shipping address, phone number for courier updates, and order reference identifiers.
2. How We Use Your Information
We use your information to verify eligibility, process and ship orders, generate certificates of analysis, maintain legally required compliance records, respond to inquiries, and provide account support. We do not use your data to provide medical advice or to facilitate any use outside of lawful research use.
3. Payment & Financial Data
We do not store, process, or transmit raw credit card numbers on our servers. All transactions are handled through independent PCI-DSS compliant gateways using end-to-end tokenization. Banking descriptors are sanitized as generic operational references (e.g., “ORO COMPOUNDS ORDER #[ID]”) to protect your research’s billing records and avoid disclosing any specific compound name.
4. Information We Share
We share your information only on a need-to-know basis with essential operational partners: logistics couriers (USPS, UPS, FedEx) for cold-chain dispatch, secure email relays for order updates, and third-party testing facilities for COA verification. We do not sell, rent, or trade your data to any data broker, advertising network, or marketing aggregator.
5. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access and receive a copy of the personal data we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your account, subject to our legal obligation to retain compliance records.
- Opt out of promotional communications at any time.
To exercise any of these rights, contact our data protection officer in writing at the address listed below.
6. Data Retention
We retain your account information and compliance records (including 21+ verification and research-use acknowledgments) for as long as your account is active and for the period required by law to support research chemical distribution compliance. Transactional records may be kept beyond account closure where retention is legally mandated.
7. Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect your information, including encrypted password storage, session-based authentication, and access limited to authorized personnel. No method of transmission or storage is fully secure, however, and we cannot guarantee absolute security.
8. Cookies & Session Tracking
We use strictly necessary session cookies and encrypted local storage tokens to maintain your authenticated session across our two-gate security wall and preserve your research cart. We do not deploy intrusive third-party cross-site advertising trackers. You may disable cookies in your browser, though some site features may not function as intended.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in law or our practices. The most current version will be posted on this page with an updated effective date. Your continued use of this website after any posted change constitutes your acceptance of the revised policy.
10. Contact Our Privacy Officer
If you have questions regarding our privacy practices, data handling, or wish to exercise your data rights, please contact our data protection officer: